Trading Terms & Conditions 2024

Payment Terms

Pro forma unless agreed by ThreadBear Design and subject to credit status.

Shipping Terms

UK : Carriage paid order value £300, with an £18 shipping fee. Delivery 3 to 5 working days.

Channel Islands: Carriage paid order value £500, with a £35 shipping fee.
Delivery 5 to 7 working days.

Republic of Ireland:  Minimum order value €350, free carriage DAP.
 (Delivery At Place, wherein the seller of goods bears the cost of transporting and delivering them to a place specified in the contract, and the buyer or the importer of the goods must pay for custom duty, import tariffs, local taxes and unload the goods).

USA, Europe & all other International countries: Collection from our UK warehouse.

TFP House, Brunel Drive Industrial Estate, Newark, Nottinghamshire, NG24 2DE, UK.

Transport quotations are available on request.

Any International or non UK mainland back orders will be automatically cancelled down.

Acceptance of goods

All good must be inspected on delivery or collection, any identified shortages or damages must be reported to ThreadBear Design within 3 days after delivery, where images of any damaged goods or packaging will be required.

Defective goods: To be reported in writing and images will be required. ThreadBear Design shall opt to either replace the defective goods or parts thereof as appropriate (UK delivery only) or credit /refund the Customer the price for those goods; but ThreadBear Design shall have no further liability to the Customer. Any items returned must be unused and in their original packaging. Email: team@threadbeardesign.com

Drop-Ship Terms

Consignment charge £18 + VAT for UK mainland delivery only.

Delivery to end consumer 3rd party address.

All drop-ship orders to be placed through the B2B portal. Selected lines available in the B2B drop-ship catalogue.

Additional accessories may be added to the order, if available.

All aftersales and returns are the responsibility of the retailer as per normal retail terms and conditions.

All products are subject to availability. We reserve the right to refuse supply to any individual or company including retailers who are misrepresenting the brand or trading through 3rd party retail sites unless agreed by ThreadBear Design.
Reproduction: We have taken care to provide accurate images and descriptions. All sizes are approximate, illustrations, photographs, or descriptions whether in catalogues, brochures, price lists or other documents issued by ThreadBear Design are intended as a guide only and shall not be binding on the Supplier. 

The ThreadBear Design trademark, illustrations, images, designs and logos which appear on our products, accessories, website, or packaging, whether registered or not, remain the exclusive property of ThreadBear Design.

Copyright

ThreadBear Design shall make arrangements to share images for use on agreed retail platforms.  Any manipulation of images or reproduction, or use of  marks, designs, illustrations, images, media, and logos, for whatever reason, without our written prior agreement, is strictly prohibited.

ThreadBear Design Ltd maintains the right to use your company data for processing with third-party online wholesale marketplace operators, unless requested not to do so, for legitimate interest and mutual business.