Delivery & Returns

FREE DELIVERY for all orders over £25. 2-3 days

Order delivery days are working days which excludes national holidays and weekends mainland UK only.


NEXT DAY DELIVERY

Orders must be placed by Midday for a next working day delivery. Express deliveries placed on a Friday before 1pm would be delivered on the following Monday. Express deliveries placed on a Saturday or Sunday would be delivered on the following Tuesday. Please provide a mobile phone number so you can receive delivery updates from our courier.

Orders to Northern Ireland are usually sent by Royal Mail or Hermes and can take up to 5 working days. We do not offer am express delivery service to Northern Ireland.  

ORDERS UNDER £25

All orders under £25 are sent by Royal Mail unless they are express delivery.

£1.00 - £24.99 -  £3.50 for delivery in 3-5 working days for anywhere in the UK covered by the Post Office UK national standard rate.

For the Scottish Highlands and islands there is a £4.95 surcharge. Please get in touch if you need further information.

 

For international deliveries please contact us at team@threadbeardesign.com


Delivery Title and Risk
The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that your goods may be sent to you in installments. You may cancel  your entire order with us if subsequent installments forming part of your order are not delivered by us.

We have no liability to you for any delay in delivery of products ordered to the extent that the delay is due to event(s) that is outside our reasonable control.

Title to any product ordered will pass to you once we have received payment in full for that product. Risk in any product ordered will pass upon delivery to you.


RETURNS

Please let us know if you would like to return your purchases within 10 days of receiving them and we will send you an email with our returns procedure.

All returned items must be in as new condition in original packaging.

Your statutory rights are not affected.