FAQS

FAQs

Q: What are the delivery costs?
A: 
Standard Shipping 0.0 kg – 3.0 kg £4.95
Standard Shipping 3.0 kg – 10.0 kg £6.50
Standard Shipping 10.0 kg – 25.0 kg £9.50

Q: Are our products safe?
A: All our toys carry the CE marking and are tested to the highest standards.

Q: Do you ship Internationally?
A: Please contact us on help@threadbeardesign.com and we will arrange delivery  for you.


Q: Can I make a payment offline?
A: We take all major credit and debit cards.
Please call 01526 341177. Lines are open 9am -5pm Monday-Friday.

Q: Can I cancel or change an order?
A: Please make sure to contact us within 24 hours of purchase.

Q: Do you gift wrap?
A: Unfortunately we are unable to offer a gift wrapping service at present.

Botanical Press Guide

Discover the magic of nature through pressing, preserving, and crafting. This play guide encourages mindful exploration and creative thinking, helping children develop focus and hand-eye coordination as they transform garden finds into delicate masterpieces.

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Download the Play Guide

Little Garden Designer Play Guide

Explore engaging activities like storytelling, shape tracing, counting, and stacking. This guide is designed to nurture your child's speech development, creative thinking, and hand-eye coordination through endless garden scenes.

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Download the Play Guide

My Forest Floor Play Guide

This guide features fun ideas for sensory play, nature collages, sorting, and balancing to boost your child's fine motor skills and cognitive growth.

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Download your play guide here